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Should You Call a Plumber to Fix a Gas Leak?

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Most people associate plumbers with fixing water pipes, drains, sewer lines, and water-using appliances. A licensed plumber is also qualified to perform gas leak repair. Contact a plumbing contractor right away if you suspect a gas leak. Natural gas is flammable and a health hazard. You should call a plumber to fix a gas leak because they’re qualified to:

A Plumber Can Fix Gas Lines?

Calling a plumber might not be your first thought when you smell gas. Not every plumber can do the job. Don’t expect an apprentice or general contractor to be ready to handle the task. Check the plumber’s qualifications; they must have a California C-36 Plumbing Contractor license to work with gas lines. This means they are properly trained to fix a gas leak in your home. Working with a trained plumber will yield the following benefits:

Signs You Need a Plumber to Fix a Gas Leak

A gas leak can come from a hole or break in the line, a damaged fitting, or a connection at an appliance. A defective appliance can leak natural gas as well. Signs of a leak include:

What to Do When There’s a Gas Leak

If you smell sulfur or rotten eggs, immediately turn off the gas meter. Don’t use any appliances, electronics, or devices in your home, or use matches or a lighter. Gas accumulated anywhere in your home can ignite and cause an explosion. Get everyone out of the house, including adults, children, and pets; then turn off the gas at the meter, if you can, and call an emergency plumber (or 911 and the gas company if the odor is particularly strong). Never risk trying to find and fix the problem yourself.

Any gas system issue from the meter into a home is the homeowner’s responsibility to fix. If the problem appears to be along the line before it reaches the meter, the gas company must repair it.

Call NexGen

Our technicians are trained and certified to work on gas lines, connections, and appliances. We also specialize in gas leak detection, using advanced equipment to verify a gas leak, where it is, and how much is leaking. Our team is prepared and equipped to quickly fix any leak and restore your safety. From minor adjustments to gas line replacement to 24/7 emergency service, NexGen has you covered.

Call 833-729-9735 or book an appointment online to request a plumber to fix your gas leak immediately.

How Are Your HVAC and Plumbing Systems Connected?

NexGen How Are Your HVAC and Plumbing Systems Connected

Air conditioning (HVAC), and plumbing (which involves water supply/drainage lines and connected fixtures), are two separate systems. Most people don’t realize there’s any connection between them. However, HVAC and plumbing do interact, meaning the performance of one can affect the other.

Your Central AC System Has a Drainage Line

The drainage line for your HVAC system is the most common interaction point between it and your plumbing. It collects condensate from humidity (via the condensate pan under the indoor air handler). In some systems, the condensate drainage line delivers water directly to the sewer line. But usually, condensation drains via a line through an exterior wall and to the ground. The line may also be plumbed into an upstairs sink or another part of your plumbing system.

The following issues can arise due to HVAC/plumbing drainage issues:

A condensate drain can also become clogged. This problem can be identified when you don’t see the drain dripping when the AC is on. If the condensate line and a different part of your plumbing system are both clogged, a backup can occur. For example, if the HVAC condensate drain is tied to a sink, that sink may start draining slowly.

While the condensate drain can be cleaned by pouring a half-cup of vinegar into it, don’t attempt this too often. If the drain continues to clog up, have an HVAC technician look at it. Another issue is when there’s drainage and your air conditioner is not running.

Inadequate Heating Can Impact Your Plumbing

A compressor problem, low refrigerant, or poor maintenance (leading to dirty coils, clogged filters, etc.) can affect HVAC performance. Your heating system plays a role in keeping your plumbing warm as it does the interior of rooms. If it gets cold enough in your home, pipes could potentially freeze during the winter (especially if they’re installed within exterior walls). 

However, a more common issue is when the pipes in your AC system freeze. Since plumbing does not provide ventilation, it’s not going to help HVAC components warm up. If it’s too cold, pipes will continue to freeze and potentially crack and fail.

Often made of PVC tubing, condensation lines are prone to the same issues as water supply lines. They can be affected by cracks, broken joints, and ruptures. The effect is more subtle since the contents of an HVAC condensate line aren’t under pressure. Water exits a damaged line slowly and signs of an issue may develop incrementally over time.

HVAC and Plumbing Systems Both Need Maintenance and Professional Care

Different licensing and certifications are required to service either an HVAC or plumbing system. Air conditioning and heating systems need maintenance at least once or twice a year. Their mechanical nature means they’re highly prone to wear. But plumbing is always in high demand as well, and the presence of water means corrosion, clogs, or limescale can develop. A plumbing or HVAC failure can be costly to resolve. And, both are critically important to the function, comfort, and safety of your home.

Contact NexGen for HVAC/Plumbing Service

We specialize in residential and commercial HVAC and plumbing services. Customers throughout Southern California can depend on us for 24/7 emergency service and heating, air conditioning, and plumbing installation, repair, and maintenance. To get started, book an appointment online or call 833-729-9735 today.

Benefits of Sewer Camera Inspection Services

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Sewer pipes are buried underground and thus hidden out of sight. Before video camera inspection, the only way to assess their condition was to excavate the ground around them. But now, whether a plumbing issue must be investigated or it’s time for maintenance, you can rely on sewer camera inspection services. A high-resolution camera, attached to a flexible cable, provides a view deep into the sewer system, in real-time.

The benefits of this process include:

No Trenching Is Required

A sewer line can be inspected without invasively digging trenches across yards and landscaping. Equipment is placed in the line via a cleanout or other access point. Once the camera begins transmitting video to a handheld monitor, the technician can immediately start assessing the condition of a pipe. Therefore, sewer camera inspection eliminates a lot of labor and saves a great deal of time.

Numerous Issues Can Be Found Quickly

Issues such as leaks, clogs, and cracked, corroded, or collapsed pipes can be identified wherever in the line they may be. Crushed, bellied, or disconnected pipes can be found as well. And if tree roots have intruded into a sewer line, they’ll be seen right away so a plumbing contractor can get started in removing them. Whatever the situation, your plumber will be able to diagnose it immediately and determine a solution to resolve it.

Property Damage Can Be Avoided

A sewer backup can flood your home with contaminated and even toxic water. Your yard or landscaping can be flooded as well. In addition to being a major health hazard, wastewater can seriously damage floors, walls, ceilings, furnishings, foundations, or anything else that’s in the way. It can introduce bacteria and harmful chemicals as well as cause mold. In extreme cases, water damage can compromise the structural integrity of your home.

It Can Determine If Trenchless Repair Methods Are Possible

A visual look at the issue allows a plumber to decide how to fix it. For example, they can tell whether inserting a pipe liner will restore the sewer line. Perhaps hydro jetting can be used to remove clogs and buildup. Trenchless methods save time and money while eliminating any further concerns over potential impacts on your home plumbing system.

Sewer Camera Inspection Services Are Affordable

The costs of digging, property repair, and extensive labor are removed. Since trenches don’t need to be dug or filled, the process is relatively quick. And because camera inspection spots issues fast, more serious issues and potential sewer line failures can be avoided. That can mean preventing future problems such as slow drains, sewage backups, water damage, and home cleanup and restoration.

A Plumber Can See Exactly What Is Blocking the Sewer Pipe

Sewer pipes can develop many kinds of blockages. Soap scum, cooking grease, trash, food items, and many other compounds can build up on pipe walls over time. Camera inspection helps spot accumulated gunk and grime so a plumber knows when to clean the pipe and avoid a major blockage. They can also determine whether it’s time to repair or replace a sewer pipe.

Contact NexGen to Schedule Sewer Camera Inspection Service

We use state-of-the-art technology to inspect sewer lines. Fiber optic cameras provide high-resolution, real-time views from inside, while the fiber optic cables we use extend for hundreds of feet. Our process is fast, accurate, and effective in helping us determine how to fix the problem, whether there’s a leak, clog, or mineral buildup. We can find its exact location and also accurately map your drainage and sewer lines.

To schedule drain and sewer camera inspection services, book an appointment online or call 833-729-9735 today.

What Equipment Is Used for Hydro Jetting Services?

NexGen What Equipment is used for Hydro Jetting Services

Hydro jetting is a technique that pushes high-pressure water into plumbing and sewer lines to clear blockages. As it also scours pipes clean, it can be used for preventative maintenance and clear grease, mineral scale, hair, food particles, and debris. Less debris stuck to the inside of pipes means it’s more difficult for additional material to accumulate. Hydro jetting services are typically more effective than plunging or snaking.

Here’s a look at the process and the equipment plumbers use during hydro jetting.

The Hydro Jetting Process

The jetter typically contains a water tank, hose, and nozzle. It also uses a device to pressurize water to 3,500 psi or more. There are different types of nozzles to accommodate different sizes and types of drains. Chisel-type nozzles can break through hardened clogs, ice, or tree roots. Hydro jetting is often preferred because it uses no chemicals, it’s relatively fast, and is unlikely to damage pipes. The results are long-lasting as well.

The equipment used during a hydro jetting service can include:

Hydro Jetting Engines

A hydro jetting machine can be powered by gas, diesel, or electricity and typically works with hot or cold water. Depending on the model, it may be stationary but is usually placed on a trailer pulled by a van or truck. A water jetter often has an engine/motor, pump, hose real, and water source so is often large and heavy. It is also capable of reaching deep into long drain pipes and sewer lines.

Pulse Jetter Systems

A pulsejet engine works much like a hydro-jet system. The difference is it uses pressure pulses generated by consecutive detonations inside the engine. Pulse jetters provide high compression and are therefore highly effective for sewer cleaning. Some water jetting machines and pressure washers can be converted to jetters by installing a pulsation valve; a handle lets the user achieve pulse or constant flow.

Video Inspection Cameras

Plumbers use high-resolution video cameras that attach to flexible lines, allowing them to see into sewage pipes. Technicians can find the source and location of a blockage and where to direct their hydro jetting equipment. They can also spot leaks or breaks where repairs are needed instead of high-pressure water than can worsen the problem.

Protective Equipment

Technicians performing hydro jetting services must follow safety guidelines that include wearing protective gear. You’ll likely see a hydro jetting technician wearing a safety helmet, face shield, goggles, work gloves, safety footwear, and protective overalls or jacket and trousers. Hydro jetting isn’t something just anyone can do. It requires training and familiarity with the equipment so the job can be completed safely.

Hydro Jetting Services Keep Your Plumbing in Top Shape

When debris remains stuck in pipes, it opens the door to future clogs. Blockages can build pressure in the system, which may eventually lead to burst pipes and broken sewer lines. Hydro jetting is a safe and effective process. It won’t damage pipes as long as they’re intact, even in older buildings. The process is also highly effective for high-demand plumbing, such as that in restaurants, as well as municipal pipes and commercial sewers.

Schedule a Hydro Jetting Service with NexGen

NexGen employs top-of-the-line equipment to clear drain and sewer lines. Our licensed and insured technicians are trained and experienced to complete any hydro jetting job. We’re available 24/7 to address plumbing emergencies in many Southern California locations. If your plumbing isn’t draining properly, there’s a clog, or it’s time to schedule maintenance, request hydro jetting service by calling 833-729-9735 today.

What Are the Benefits of Hydro Jetting Services?

NexGen What Are the Benefits of Hydro Jetting Services

To most homeowners, plunging and snaking are more familiar methods of clearing clogged drains and blocked pipes. However, plumbers often use a process called hydro jetting. They inject water at high pressure into a plumbing or sewer line. A plumber will first use a video camera to see what’s causing the blockage. The hydro jetting machine can then be used so long as the pipe isn’t severely damaged. Here are some of the benefits of hydro jetting services:

An Extremely Thorough Cleaning

Almost any type of clog can be broken up by pressurized water. The material blocking the drain or pipe is dislodged and forced through the system. No residue is left behind that can cause another clog, and particles of any size are flushed away. Hydro jetting removes household grease, hair, paper products, sand, soil, mineral scale, tree roots, and foreign objects.

Works with Any Pipe or Plumbing System

Hydro jetting is extremely versatile and works with residential and commercial plumbing systems. It can be used with steel, cast iron, and clay pipes, as well as resin-based pipelines and cement sewer lines. Suited for jobs of any size, the process will remove blockages and also bacteria, eliminating odors and potential health hazards.

Accessibility and Convenience

Severe clogs are resolved without breaking apart walls or digging up your lawn or yard. Hydro jetting avoids expensive, time-consuming work such as digging trenches. It rarely damages pipes, so it’s safe even in older homes and can be performed in a house or via a sewer pipe cleanout. It is also more sanitary as it won’t expose the plumber or your family to sewage or debris.

Long-Lasting Results

Traditional methods of drain cleaning, including liquid drain cleaners, work only temporarily. While hydro jetting may cost more than other methods, it minimizes the odds of a drain or pipe clogging up again anytime soon. Pipe walls are scoured clean so there’s less material for debris and grime to stick to.

Cost-Savings

Professional pipe cleaning comes at a cost. Hydro jetting is more affordable and avoids repeated clogs, sewage backups, burst pipes, floods, and water damage that can end up costing you much more. Since a plumber uses a camera to spot exactly where the issue is, they can work efficiently and don’t need to open up pipes or break through walls. This saves a lot of work and drastically cuts down on the cost of service.

Safe for the Environment

Hydro jetting uses a lot of water but doesn’t introduce harmful chemicals into your plumbing system. It doesn’t risk polluting lakes, rivers, or groundwater with volatile toxins. Therefore, it protects local ecosystems as much as it does pipe and sewer lines.

Schedule Hydro Jetting Services with NexGen

Equipped with industrial-grade hydro jetting machines, NexGen’s licensed and insured technicians can clear any pipe of any type of blockage. Our process uses pressures of up to 4,000 psi to clean the insides of household pipes and sewer lines. To schedule a diagnostic camera inspection and hydro jetting service in your home or business, call 833-729-9735 today.

What Is a Septic System and How Does It Work?

What Is a Septic System and How Does it Work

For most people who rely on utility water and waste connections, a septic system may seem like a foreign idea. But not all homes are connected to a main sewage line. In fact, millions rely on septic tanks. If you’re unfamiliar with the concept and how it works, we will now explain it in detail.

What Is Septic System?

If your home has a sewer connection, waste flushed down a toilet is piped to a sewage treatment plant, where it’s filtered from water that’s discharged into the environment once clean. Leftover waste goes to the landfill or is converted to fertilizer. A septic system works in a similar way, but on a smaller scale. Your waste is essentially treated in an underground tank just 20 to 50 feet from your house. In addition to a tank, the system consists of inlet and outlet pipes and a drain field. 

How Does a Septic System Work?

The process begins as wastewater is transported via the inlet pipe from your house. It then collects in the septic tank, which typically has a 1,000-to-2,000-gallon capacity. The tank consists of two chambers; a larger chamber accepts waste that flow from the house. While solids settle at the bottom, liquids can flow over the partial wall into a smaller chamber. Wastewater is primarily moved through the system via gravity.

Anaerobic bacteria break down the solids and three layers form. Oils and grease form a top layer, while wastewater and particles form the middle layer. On the bottom are particles that are heavier than water; they form a thick layer of sludge. As solid waste is broken down, the liquids can separate and drain away, leaving behind material at the bottom that must be periodically cleaned out.

The second chamber of the septic tank has an outlet pipe. Liquid effluent flows towards the drain field through perforated pipes or plastic structures. The effluent can therefore drain into the ground, typically via a bed of gravel that helps disperse it. Remaining particles and bacteria are absorbed by the soil; the water is typically pure enough to drink once it reaches deep underground aquifers. The septic field is usually just one to two feet underground.

Do's of Maintaining Your Septic System

If your septic system isn’t properly maintained, you could have serious problems in your home. Of great importance is knowing the do’s and don’ts of maintenance, which we’ll explain below:

Don’ts of Septic System Use and Maintenance

Contact Nexgen Today

At Nexgen, we provide professional plumbing services by fully licensed and insured technicians. Serving much of Southern California, we’re relied upon for pipe, drain, water heater, garbage disposal, and septic system services. If you need more information on how a septic system works, to schedule maintenance, or request 24/7 emergency service, call us at 833-729-9735.

How to Find Your Sewer Line Cleanout

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A sewer line cleanout provides direct access to the main sewer line serving your home. It may be located inside or outside your house and is primarily intended for use by plumbing professionals. If your main sewer line is clogged, or there are signs of a blockage such as multiple backed up drains, sewage coming from a floor drain, or water backing up in the shower when the toilet is flushed, the cleanout can be used to reach the source of the problem. 

What Is a Sewer Line Cleanout?

It is a 3-, 4-, or 6-inch diameter pipe leading to the main sewer line. Usually white or black, this pipe is often made of ABS plastic and contains a plug and cap (in older homes, it may be made of brass or cast iron). When opened, it allows access to the main sewage line between the foundation of your home and the municipal sewer system; or, in some cases, between a septic tank and drain piping downstream of the main house trap.

Where to Look

If you live in a colder climate, a standard home often has a drain cleanout inside. However, it may be outside if the house is built on a slab foundation. Sometimes the cleanout is in a garage, utility room, or bathroom. Houses in warmer climates usually have an outdoor drain cleanout. The yard is the first place to look for it.

Finding an Indoor Drain Cleanout

Start by following the drainage pipes that lead from each sink, toilet, washing machine, or dishwasher. These may be made of ABS plastic, copper, cast iron, or bronze. The cleanout is located after where the drainage lines meet the main sewer line. It is usually in the form of a T- or Y-shaped pipe fitting, topped by a threaded plug and square nut possibly covered by a plastic cap. If the drain cleanout isn’t on the main line, then check alternate spots for a fitting with this configuration.

In homes where the sewer cleanout is not on the main line, look in areas where drainage pipes are clustered together, such as a bathroom. Use a flashlight to check in dimly lit areas that aren’t frequently accessed. If you can’t find a cleanout there, look around a utility room or garage. The cleanout may be hidden in homes that have been renovated. Contact a plumber if you’re having trouble locating the sewer line cleanout.

Finding an Outdoor Drain Cleanout

First, walk toward the municipal sewer line or septic tank. The location of the sewer line is indicated by an “S” stamped into the concrete or where the nearest manhole is. The cleanout is typically in line with the septic tank or municipal sewer system. If you use a septic system, walk back towards your home and look for a protruding plastic pipe in your lawn or garden.

If the cleanout is on the municipal sewer line, you won’t see the drainage line. But follow a path through the yard to find the cleanout pipe. It’s usually black or white and sealed with a similar threaded plug and square nut as an indoor cleanout. Check the label as well; it may say “S”, “C.O.”, or “cleanout”. Various types of plastic caps or metal lids may be used so check for anything that may be concealing a 3-, 4-, or 6-inch pipe.

Are you still having trouble finding the sewer cleanout? Look where there are drain pipe clusters or move lawn decorations or foliage outside of bathrooms. You can also try estimating where the drainage line is and poking the ground with a long screwdriver, but you’re better off with a professional’s help.

Contact a Plumber

Once you find a cleanout, whether it’s indoors or outdoors, it will need to be tested. The plug may be difficult to remove after years of disuse. And once it’s removed, raw sewage may start backing up. At Nexgen, we offer professional drain and sewer cleaning services; our technicians are licensed, trained, and prompt. They’ll arrive at your home, diagnose the problem, and access the sewer line cleanout and fix the issue for good. To request service, call 805-301-6788 or book an appointment online.

What Hydro Jetting Used For?

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Hydro jetting is an innovative way to clean your plumbing system. As you use your plumbing, various elements can gradually clog up pipes, drains, and sewer lines. Using a high-pressure stream of water can force buildup loose and push it through, essentially flushing it away and restoring the original inside diameter of pipe.

How The Process Works

A hose with powerful nozzles is inserted into your plumbing system. The hydro jetter is then turned on and introduces water at pressures of 4,000 psi, 5,000 psi, or more (the pressure can be adjusted depending on what type of drain or pipe we are servicing). This process is safe and effective for most pipes and removes blockages that plunging and drain snaking cannot.

The hydro jetting machines we use feature a motor, large tank of water, and long hose. Interchangeable nozzles let us access your plumbing system from anywhere we need to. In the process, the treatment:

How We Do It

When our trained technicians arrive at your home, they carefully follow these steps to ensure you benefit from our service:

With the aid of gravity, high-pressure water pushes debris through your plumbing system. It is eventually flushed into the sewer line and away from your home, so it will no longer cause slow drains, backups, and other plumbing problems.

What Does Hydro Jetting Remove?

Using this method, it is possible to remove mineral scale, grease, oil, food scraps, soap, hair, and other materials out of plumbing and sewer lines. It is even capable of breaking up tree roots that have intruded into sewer pipe. Silt, sand, and any particles left behind from snaking can be washed away. No chemicals are used, and the experience and professionalism of our licensed plumbers mean the process is carried out such that we will not break or otherwise damage your pipes.

Are There Risks?

Hydro jetting will not cause damage unless a pipe is weak or degraded. This is why we perform camera inspection before getting started. If we find a problem, we can pinpoint its exact location and fix it with minimal disruption. It’s also essential the procedure is done correctly. Our technicians are fully trained and licensed to safely treat your drains and pipes without harm and ensure there’s nothing left to block them.

Why Choose Nexgen

We are equipped to diagnose blockages and clear the full inside radius of affected pipe. The equipment lets us direct high-pressure streams of water wherever required. Since items and debris can get stuck anywhere in your plumbing system, not just near drains, this advanced equipment lets us restore your plumbing no matter where an object or accumulated gunk has gotten stuck.

Whether used in a home or restaurant, hydro jetting is an efficient, mess-free, and affordable process that uses no harmful chemicals. It is therefore safe for pipes and building occupants. All the while, it can remove bacteria and other pathogens. At Nexgen, we use the most advanced equipment and employ the most skilled service technicians who can handle emergency repairs and preventative maintenance.

To learn more about hydro jetting, receive a free estimate, and schedule an appointment, call 833-729-9735 today.